FAQs – Frequently Asked Questions

Useful information before and after your purchase.

Where can I receive an order?

Checkout currently supports delivery to Germany, Austria and Czechia. For another EU destination, contact us before ordering. Available delivery options depend on your address and the products in your cart.

Which currency is used?

Store prices are shown in euros. Review the final order total and delivery charges before paying.

How do I choose compatible equipment?

Check the dimensions, power supply, connectors and included components in the product description. GGS controllers, fans and accessories can have different compatibility requirements. If you are unsure, email us the exact models you want to connect.

Where are the manuals and technical specifications?

Open the product description and the documents section on the product page. Available manuals and technical sheets can be downloaded there. Some documents are supplied in the manufacturer's original language.

How can I check my order?

Use the order-status link in your confirmation email. If you need help, send your order number to FindGrowSupply@gmail.com.

Can I cancel or return an order?

See our order cancellation information and returns and withdrawal information. Your statutory consumer rights remain unaffected.